OCCUPIER PORTALS & TENANT ENGAGEMENT

Community Engagement

In a world and a workplace where occupiers are used to a digital world, occupier portals & tenant engagement technologies are often the first step for buildings and management teams to trigger that change. These vary from building to building, the respective management teams and the level of engagement from the tenants from elementary communications to a digital visitor management system, helpdesk or full blown tenant engagement surveys and strategies.

FLEXIBILITY

Using a highly configurable structure and workflows the system can be shaped around your buildings and processes, seamlessly adapting for different use cases, building types and portfolios.

GRANULAR BASED PERMISSIONS

Grant granular based access and workflows to users based on their location, company, user group and more. The system adapts to your needs rather than the other way around.

SCALABILITY

Easily allows for growth or extending the system from a single building to multi site, or even portfolio-wide access to provide complete visibility and data reporting.

WHITE-LABELLED

Branded according to your building or corporate brand guidelines – online and mobile.

INTEGRATION READY

Acts as a single, centralised front end and data repository for building stakeholders, avoiding the need for a multitude of systems. Where needed, back end systems can be integrated to automate workflows, such as access control with speed lane access for visitors using QR codes, help-desk (tickets raised through the portal pushed into systems such as
E-Logbooks) or sensors for disk-space occupancy or footfall counters to show shared space availability.

VARIOUS MODULES, DEPENDING ON YOUR REQUIREMENTS – EASILY PLUGGED IN WHEN YOU NEED THEM

Modules include: Announcements – Document Management – Occupier Database – Calendar – Visitor Management – Help-desk – Deliveries – Facility Bookings – Digital Forms – Key Holding – Local Travel – Contact the Estate Team – Duty Handover – Offers and Promotions.

TENANT ENGAGEMENT STRATEGY IMPLEMENTATION

upports the onsite team in the execution (or full management) of the agreed strategic plan, including providing: - Offer Sourcing (eg exclusive offers from hyper-local retailers via the App) - Events & Services (engaging events and services which will create a ‘buzz’ in the building) - Social value (develop local community initiatives) - Marketing Support (provision of event, service & marketing support)