MANAGED SERVICES

SMART Managed Solutions

A key part of modern life and the modern working environment is the usage (and considerable wastage) of paper, ink and consumables. In a busy workplace the whole process in printing & storing documents (and the question of whether they should actually be printed in the first place) can be overlooked, and when multiplied up by many different users and personal needs, the damage to the environment can be dramatic. In addition disjointed print management can increase costs, slow productivity and frustrate workers.


By replacing traditional methods for printing & copying solutions with smart, managed solutions with strategically
placed hardware and intelligent systems to monitor, control and optimise the document infrastructure, improved productivity, sustainability and user morale can be achieved.

REPLACEMENT OF STANDALONE PRINT & COPY SOLUTIONS

By replacing standalone devices (such as printers and copiers) with strategically placed networked
multi-function devices and specialist printers, the overall efficiency and effectiveness is increased together
with reduced power consumption, reduced consumables usage and a smaller carbon footprint.

INTELLIGENT MONITORING OF CONSUMABLE USAGE

By using a managed print service continual monitoring and optimisation of the document infrastructure
according to business requirements and user behavior patterns is achieved. In addition the automatic replacement of consumables is managed preventing timely out of stock issues.


Management Information reports are provided on a quarterly basis, with a single invoice issued each month
for consumables.

ALTER USER BEHAVIOUR TO A MORE SUSTAINABLE MINDSET

Develop and implement an optimised print policy, encouraging users to print double-sided pages with no
colour as default, with colour only used if absolutely necessary.

‘FOLLOW ME’ PRINTING

Allowing users to walk to their machine of choice, for instance on their way to a meeting, and retrieve their
prints from their own personal print queue using their ID cards – enhancing efficiency and convenience for
the users whilst maintaining security, and reducing wastage.

CERTIFICATIONS & COMPLIANCE

Environmental (ISO14001)
Information Security (ISO 27001)
Business Continuity (BS25999)
WEEE compliance - The product technologies described are covered within the Waste Electrical &
Electronic Equipment and Restriction of Hazardous Substances (RoHS) regulations.

MANAGED PRINT SERVICES – KEY SUPPORT SERVICES

- Initial Assessment
- Designed Print Strategy
- Ongoing optimisation of hardcopy devices
- Lifecycle management of devices (MACD)
- Pro-active hardcopy device repairs and maintenance
- Pro-active supplies replenishment
- Local Help desk support
- Education and end-user training
- Real-time usage monitoring and reporting
- Formalised reporting on the devices, the service and the strategy

 

+44 (0) 330 0949339

London Office : International House, Holborn Viaduct, London, EC1A 2BN

Kent Office: Vinters Business Park, New Cut Rd, Maidstone, ME14 5NZ

©2020 by RWFM Group Ltd